Lima CRM is a fast growing, niche CRM and BI consulting company run by ex-Big 5 consultants. We focus on CRM and BI strategy and implementation using leading CRM (Siebel, Sap CRM, Sugar CRM) and BI (OBIEE) technologies. Lima CRM owes its genesis to several failed CRM and BI implementations that our founders were witness to working at the Big 5 and Tier 1 Offshore based firms, they founded Lima CRM to address the pains currently not addressed by these firms. Our value proposition is simple: We deliver better than the Big 5 at a price point just moderately higher than Offshore firms. We drive value by using top notch Resources (we recruit from among the top 10% in the CRM market), innovative Tools and top notch Techniques. Our management team comes from the Big 5 and Tier 1 Offhore firms and has a proven track record of having helped companies from mid-tier to Fortune 500 Corporations achieve success in their CRM implementations, upgrades as well maintenance projects.
We have a strong commitment to Customer Value. Our 3 lines of business: Consulting, Products and Professional services work in close coordination to help you get all the CRM and BI services you need under one roof. Our Consulting services help customers improve Sales and Marketing throughput as well Customer Service efficiency and effectiveness by using our proprietary frameworks such as SalesX, MarkX and CoCo. Our proprietary products/tools: Lima Siebel ESB and Lima Rep Analyzer address specific pains within CRM that are not addressed by current CRM product suites in the market and complement our consulting services to help customers get higher value from their CRM investment. Our Professional Services team leverages our extensive CRM and BI talent pool and external network to help you get right resources on your projects.